Exchange & Refund Policy
100% Satisfaction, or it's FREE!
If at any time you are not happy with your purchase FOR ANY REASON, simply contact us within 60 days of your purchase, provide us with a copy of your original receipt and/or order number, then we'll give you a 100% Money Back, Hassle Free Exchange or Refund!
*Note - Hassle Free refunds are for regular grooming products that we manufacture only, and do not apply to "sample pack" orders. Refunds can take from 5-10 business days to process back to your original payment method.
Refund or Exchange Process:
- Contact us via email at: firstname.lastname@example.org with your original order number or receipt.
- State the issue you had with the product or service
- Let us now whether you would like an exchange or refund
- We will approve your item for an exchange or refund!
- You will receive an email confirmation once your refund has processed!
*This can take from 5-10 business days based on the items and which payment method you used on our website.